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We sent this company 4 pieces of furniture: 1 Victorian sofa and 1 Victorian chair; 2 reception side chairs.

I would not recommend this service for the following reasons:

1. Workmanship is a bit sloppy; fabric not fitted properly to sofa - loose, rippling - had to redo
2. Uses high school kid for certain parts of job, including actual upholstering (I witnessed this one day; also witnessed carelessness of removing old fabric by high school kid(s))
3. Careless; noticed scratched legs when returned
4. Side chairs had to be reworked due to lack of attention to detail;
5. 3 sofa cushions not sized correctly - way too tight, popping up every time one got up, requiring constant adjustment
6. Fabric pattern on sofa and 1 chair does not line up perfectly
7. Not enough attention to details: cushion's firmness on one side chair didn't match up with other
8. Owner and son very defensive to negative comments about workmanship, etc. Had excuses ready for any mistake we found with job.
9. Unreliable: appointments with Sonny Sr., were missed several times: NO SHOW! NO CALL! Constantly had to chase him down. When reached, he'd be silent on the phone and act like he had no idea why I was calling him. Would not call when he said he would.
10. Would not return phone calls in timely manner, especially once job was accepted and/or completed and delivered. Many times when I called over a problem, he would avoid me - said he couldn't talk - said he had customer present (which is unlikely, since his son told me customers usually don't stop by; I made several visits to his shop and that was indeed the case) or he said he was on another call and would return my call, but never did.

Linda Lawrence, Lantern Lane